Skip to main content
Welcome! This guide walks you through approving Siro’s connection to your Tekion DMS via Tekion’s Integration Hub. The setup takes less than 5 minutes.
If you have any questions while navigating Tekion, reach out to your Siro Customer Success Manager. Once you have approved Siro in the Integration Hub, your CSM will finalize the connection on Siro’s end.

​
What this integration enables

Once connected, Siro syncs the following data from your Tekion ARC DMS in near real-time:
  • Deal records – VIN, stock number, sale date, deal type, and sale status, used to link recordings to F&I deals
  • Repair orders – RO number, advisor, labor and parts totals, used to link service advisor recordings to open or closed ROs
  • Service appointments – scheduled time, advisor, VIN, and reason for visit, used to surface appointment reminders ahead of a visit
  • Customer records – name, phone, and email for customer context on recordings
  • Employee records – used to automatically match Tekion employees to their Siro user accounts

​
Quick checklist

Before you start, make sure you have:
  • Access to your Tekion ARC application with admin or operator-level permissions
  • Confirmed with your CSM which locations need to be connected
Note: Your Siro CSM initiates the connection request on their end before you take any action. If you don’t yet see a Siro vendor approval prompt in your Tekion system, check with your CSM to confirm they have submitted the activation request.

​
Steps

1. Open the Integration Hub
Log into your Tekion ARC application. In the top navigation, click the App Grid menu (the grid icon, usually in the top-right corner of the screen). In the menu that opens:
  1. Click the Apps tab
  2. Navigate to the APC section
  3. Click the Integration Hub tile – this opens the Integration Hub screen
2. Go to the All Integrations tab
Inside Integration Hub, you will see two tabs near the top of the screen:
  • All Integrations – every available integration
  • My Integrations – integrations you have already connected or requested
Click All Integrations. This should display all the available integrations and their details. 3. Find Siro in Tekion
Use the search icon (magnifying glass icon, near the top of the integrations list) to search for Siro. The Siro integration tile will appear in the results. 4. Request the connection
Click the Request Connection button in the upper-right corner of the screen. A pop-up window titled Accept Data Permissions & T&C will appear. This is a two-tab window – you will need to go through both tabs in order. 5. Review data permissions
You will land on the Data Permissions tab first. This lists the specific data that Siro will access from your DMS (for example deal data and customer records). Read through the permissions. When you are ready, click the Next button in the lower-right corner of the pop-up to move to the next tab. 6. Accept terms and conditions
You are now on the Terms & Conditions tab. Review the publisher details and the authorizer details listed here. When you are ready, click Accept & Connect in the lower-right corner of the pop-up.

​
What happens next

After you approve the connection, your Siro CSM will finalize the integration configuration on Siro’s end and confirm with you once data is flowing. Typical turnaround is within one business day.
Multiple locations? Each dealership rooftop requires its own separate approval in Tekion. If you have multiple locations, repeat the steps above for each one.
Contact your Siro Customer Success Manager if you have any questions.